Privacy Policy
Effective Date: July 15, 2026
TalentLoop ("we," "our," or "us") operates the website eqtalentloop.com (the "Platform"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform, create an account, or use any of our services.
By accessing or using TalentLoop, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our Platform.
1. Information We Collect
We collect information that you provide directly to us, as well as information that is automatically gathered when you use our Platform.
1.1 Information You Provide
- Account Registration: Name, email address, phone number, password, and account type (job seeker or employer).
- Profile Information: Resume/CV, work experience, educational qualifications, skills, profile photograph, date of birth, gender, and location.
- Employer Information: Company name, company description, industry, company size, website URL, GST number, and contact details.
- Job Applications: Cover letters, application responses, and any documents uploaded during the application process.
- Payment Information: Billing address, payment method details processed securely through Razorpay (for India) or Stripe (for international transactions). We do not store your complete credit/debit card information on our servers.
- Communications: Messages sent through our Platform, support tickets, feedback, and survey responses.
1.2 Information Collected Automatically
- Device Information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
- Usage Data: Pages visited, time spent on pages, click patterns, search queries, referring URLs, and navigation paths.
- Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and similar technologies to collect information about your browsing behaviour. Please refer to our Cookie Policy for more details.
- Location Data: Approximate geographic location based on your IP address.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To create and manage your account, facilitate job searches and applications, connect job seekers with employers, and process transactions.
- Platform Improvement: To analyse usage patterns, improve our features and user interface, develop new services, and conduct research.
- Communication: To send you service-related notifications, job alerts, application updates, newsletters, and promotional materials (with your consent where required).
- Personalisation: To tailor job recommendations, search results, and content based on your profile and activity.
- Security: To detect and prevent fraud, abuse, and unauthorised access, and to ensure the safety and integrity of our Platform.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
- Payment Processing: To process subscription payments, issue refunds, and manage billing through our payment partners Razorpay and Stripe.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Employers/Job Seekers: When you apply for a job, your profile and application materials are shared with the relevant employer. Employers' job listings are visible to job seekers.
- Service Providers: We engage trusted third-party companies to perform services on our behalf, including payment processing (Razorpay, Stripe), email delivery, hosting, analytics, and customer support.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of TalentLoop, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Cookies and Tracking Technologies
Our Platform uses cookies and similar technologies to enhance your experience, analyse traffic, and personalise content. You can manage your cookie preferences through your browser settings. For detailed information about the cookies we use and your choices, please see our Cookie Policy.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission.
- Encrypted storage of sensitive data.
- Regular security audits and vulnerability assessments.
- Access controls limiting data access to authorised personnel only.
- Secure payment processing through PCI-DSS compliant partners (Razorpay and Stripe).
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Restriction: Request restriction of processing of your personal information.
- Portability: Request transfer of your data in a structured, machine-readable format.
- Objection: Object to processing of your personal information for specific purposes.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@eqtalentloop.com.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes. When your data is no longer required, we will securely delete or anonymise it.
8. Third-Party Links
Our Platform may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party services you visit.
9. Children's Privacy
TalentLoop is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected personal information from a child under 18, we will promptly delete that information. If you believe a child under 18 has provided us with personal information, please contact us immediately at info@eqtalentloop.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page with a revised "Effective Date." Your continued use of the Platform after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: TalentLoop
- Address: K.H. No. 615, New Karhera Colony, Mohan Nagar, Ghaziabad, Uttar Pradesh – 201007, India
- Email: info@eqtalentloop.com
- Phone: +91-9871731685
- Website: eqtalentloop.com
