Cancellation Policy
Effective Date: July 15, 2026
This Cancellation Policy explains how you can cancel your paid subscriptions and services on TalentLoop (eqtalentloop.com), and the consequences of doing so. Please read this policy carefully before purchasing any paid plan.
1. Subscription Cancellation
If you have purchased a paid subscription plan on TalentLoop, you may cancel it at any time. Please note the following:
- Cancellation takes effect at the end of your current billing period. You will continue to have access to all paid features until the end of the period for which you have already paid.
- Your subscription will not be renewed for the next billing cycle once cancellation is confirmed.
- No charges will be applied after the cancellation takes effect.
2. How to Cancel Your Subscription
You can cancel your TalentLoop subscription through one of the following methods:
- Account Dashboard: Log into your TalentLoop account, navigate to "My Subscription" or "Billing" settings, and click on the "Cancel Subscription" option. Follow the on-screen instructions to confirm the cancellation.
- Email Request: Send an email to info@eqtalentloop.com with the subject line "Subscription Cancellation – [Your Registered Email]." Include your full name, registered email address, and the subscription plan you wish to cancel.
Upon successful cancellation, you will receive a confirmation email from TalentLoop.
3. Effect of Cancellation
Once your subscription is cancelled:
- Access Until Period Ends: You will retain access to all premium features and services until the end of your current paid billing period.
- Account Downgrade: After the billing period expires, your account will be automatically downgraded to a free account. You will still be able to access basic features available to free users.
- Data Retention: Your profile, resume, job listings, and other account data will be retained in our system. However, premium-only data or features may no longer be accessible.
- Job Listings (Employers): Active job listings posted under a paid plan may be deactivated once the subscription expires. You can reactivate them by subscribing again.
- Saved Searches and Alerts: Premium job alerts and saved search filters may be limited or deactivated after downgrade.
4. No Pro-Rata Refunds
TalentLoop does not offer pro-rata refunds for the unused portion of a billing period. If you cancel your subscription mid-cycle, you will continue to have access until the end of the current billing period, but no refund will be issued for the remaining days.
For example: If you have a monthly subscription that renews on the 1st of each month and you cancel on the 15th, you will retain access until the end of that month, but will not receive a refund for the remaining 15 days.
5. Free Accounts
If you are using a free TalentLoop account, no cancellation is necessary. Free accounts remain active indefinitely unless you choose to delete your account. To delete your free account, please contact us at info@eqtalentloop.com with the subject line "Account Deletion Request."
6. Auto-Renewal
Paid subscriptions on TalentLoop are set to auto-renew by default. If you do not wish to be charged for the next billing cycle, you must cancel your subscription before the renewal date. TalentLoop will send a reminder notification before auto-renewal occurs.
7. Cancellation by TalentLoop
TalentLoop reserves the right to cancel or suspend your subscription if:
- You violate our Terms & Conditions.
- Your payment method fails and the issue is not resolved within a reasonable timeframe.
- Your account is found to be involved in fraudulent or illegal activities.
In such cases, TalentLoop may or may not issue a refund at its sole discretion.
8. Contact Us
If you have any questions about this Cancellation Policy or need assistance with a cancellation, please contact us:
- Company: TalentLoop
- Address: K.H. No. 615, New Karhera Colony, Mohan Nagar, Ghaziabad, Uttar Pradesh – 201007, India
- Email: info@eqtalentloop.com
- Phone: +91-9871731685
- Website: eqtalentloop.com
