Payment Terms
Effective Date: July 15, 2026
These Payment Terms govern all financial transactions on TalentLoop (eqtalentloop.com). By purchasing any paid service or subscription on the Platform, you agree to the following terms.
1. Payment Methods
TalentLoop offers secure payment processing through trusted payment gateways:
1.1 Razorpay (Domestic – India)
For users within India, payments are processed through Razorpay, a RBI-authorised payment aggregator. Accepted payment methods include:
- Credit Cards (Visa, Mastercard, American Express, RuPay)
- Debit Cards (Visa, Mastercard, RuPay)
- Net Banking (all major Indian banks)
- UPI (Google Pay, PhonePe, Paytm, BHIM, and other UPI apps)
- Mobile Wallets (Paytm, Mobikwik, Freecharge, etc.)
- EMI (select banks and cards, subject to eligibility)
1.2 Stripe (International)
For users outside India, payments are processed through Stripe, a globally recognised payment platform. Accepted payment methods include:
- Credit Cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB)
- Debit Cards (Visa, Mastercard)
- Apple Pay and Google Pay (where supported)
2. Pricing and Currency
- All prices on the Platform are displayed in Indian Rupees (INR/₹) unless otherwise stated.
- For international users paying via Stripe, the amount will be converted to your local currency at the prevailing exchange rate determined by your card issuer or bank.
- TalentLoop reserves the right to modify pricing at any time. Any price changes will be communicated in advance and will not affect active subscriptions until their renewal date.
3. Taxes
- Goods and Services Tax (GST): All applicable taxes, including GST at the prevailing rate as mandated by the Government of India, will be charged in addition to the listed price unless the price is explicitly stated as inclusive of taxes.
- Tax invoices will be generated and made available in your account dashboard after each successful payment.
- International users may be subject to additional local taxes, duties, or charges imposed by their country of residence. TalentLoop is not responsible for any such additional charges.
4. Billing Cycle
- Subscription plans are billed on a recurring basis according to the billing cycle you select (monthly, quarterly, or annually).
- The billing cycle begins on the date of your initial purchase and renews automatically on the same date of each subsequent cycle.
- For one-time purchases (such as individual job postings or resume boosts), payment is charged immediately at the time of purchase.
5. Failed Payments
If a payment fails due to insufficient funds, expired card, or any other reason:
- TalentLoop will notify you via email about the failed payment.
- We will automatically retry the payment up to 3 times over the next 7 days.
- If the payment remains unsuccessful after all retry attempts, your subscription may be suspended or downgraded to a free plan.
- You can update your payment method at any time through your account settings to resolve payment failures.
6. Auto-Renewal
All subscription plans are set to auto-renew by default to ensure uninterrupted access to premium features.
- A renewal reminder will be sent to your registered email address at least 3 days before the renewal date.
- To cancel auto-renewal, you must do so before the renewal date through your account dashboard or by contacting us at info@eqtalentloop.com.
- If you cancel auto-renewal, your subscription will remain active until the end of the current billing period and will not be renewed.
7. Payment Security
The security of your payment information is of utmost importance to us:
- All payment transactions are encrypted using 256-bit SSL/TLS encryption.
- Our payment partners, Razorpay and Stripe, are PCI-DSS Level 1 compliant, the highest level of payment security certification.
- TalentLoop does not store your complete credit card numbers, CVV, or banking credentials on our servers. All sensitive payment data is handled entirely by our payment processors.
- We employ fraud detection mechanisms to identify and prevent unauthorised transactions.
8. Invoices and Receipts
- A digital invoice/receipt is generated for every successful transaction.
- Invoices can be accessed and downloaded from your account dashboard under the "Billing History" or "Payment History" section.
- If you require a customised invoice or have specific billing requirements, please contact us at info@eqtalentloop.com.
9. Currency Conversion and International Payments
For international users:
- Prices are displayed in INR (₹) and will be converted to your local currency by your bank or card issuer at the time of transaction.
- Exchange rate fluctuations may result in slight variations in the amount charged to your account.
- Your bank may charge additional fees for international transactions, currency conversion, or cross-border payments. These fees are not controlled by TalentLoop.
10. Upgrades and Downgrades
- Upgrades: You can upgrade your subscription plan at any time. The price difference will be prorated and charged immediately. The upgraded features will be available instantly.
- Downgrades: Subscription downgrades will take effect at the end of the current billing cycle. No refunds will be issued for the difference in plan pricing.
11. Contact Us
For any questions regarding Payment Terms or billing-related issues, please contact us:
- Company: TalentLoop
- Address: K.H. No. 615, New Karhera Colony, Mohan Nagar, Ghaziabad, Uttar Pradesh – 201007, India
- Email: info@eqtalentloop.com
- Phone: +91-9871731685
- Website: eqtalentloop.com
